Terms & conditions

Terms & conditions

Classes

You can sign up for 5 classes at a time - three weeks ahead. All classes will be shown online and any changes will appear on the weekly schedule.

TERMS & CONDITIONS

Conditions for Classpass

5+10 classpass expires after 6 months, intro classpass with 3 classes expires after 3 months!

Intro-pass is a one-time offer to new yogis and can only be bought one time. Purchases are binding, can not be put on a friends profile and will not be refunded.

If you get sick, and have documentation, we can put your class-pass on hold. Please send an email with the documentation attatched.

Signing up for a class is binding, and you will loose a clip if you dont show up. Cansellation deadline is 12 hours before class starts. You do it via your profile.

All cards are personal, and will not be refunded. The class-pass is active from your first booking, not the day of purchase.

Conditions for kulapass

Kula, a sanskrit word, often translates into "family, community or unite" join the ham- sa-family and practice as much yoga as you like day in and day out.

The kulapass gives you unlimited access to yoga practice on a monthly basis. The member- ship can start on any day of the month and do not have a minimum duration (except for one months pre payment). This means that you could in theory cancel the membership the same day you purchase it. In that case the membership will last 2 months, both of which you pay for when you start the membership.

The pass is active from the day you buy it, not from the day you have your first booking!

On the day of signing up you pay for: 1 month of practice and a 1 months pre payment. From then on you pay each month the price of 1 months practice on the day of the month that matches the day you signed up. The money is automatically collected using your credit card. The automatic payments will continue until you cancel your membership.

For instance, if you sign up on Jan 15th, you will pay for 1 month of practice and 1 months pre payment right away. On Feb 15th we will collect an automatic payment using you cred- it card. On mar 15th we will collect another payment and so on.

The pre payment covers the event where we can not complete the automatic payment, if for instance your credit card has been closed. If that happens we will send you an email with instructions on how to go to our website and specify a new credit card. If you do not specify a new credit card your pre payment will cover the following month of practice after which your membership will expire.

We will send you an email with a confirmation/receipt when you start the membership and each month we will send you an email with a receipt when the automatic payment has completed.

obs!

If you book a class with your kulapass but do not show up for the class, or if you forget to check in, we will collect a fee of dkk 25,-. the fee will be collected with your next automatic monthly payment.
It is not possible to put your kulapass on hold, this goes for sick periods as well.

You can cancel the kulapass from your profile page at any time. This will stop the automat- ic payments immediately. You can then continue your practice for the remainder of the month and 1 month more, covered by your pre payment.

For instance, if your last automatic payment happened on june 15th and you cancel the membership on june 20th, your automatic payments will stop right away but you’ll still have access to unlimited practice until aug 14th.

Anyone can sign up for a hamsa kulapass using one of the credit cards that our payment provider accepts (most major credit cards). If you switch to a new bank or if your credit card should get closed or stolen, please remember to update your credit card using your profile page. In that case you will have to make one manual payment with the new credit card. After that the automatic payments will continue with the new credit card.

Please note: we do not keep your credit card info in our own database. our payment provid- er ePay keeps the info in their highly secure and certified systems.

Rules for 1 week pass

The 1 week pass gives you unlimited acces to yoga classes in 1 week (7 days). The 1 week pass can not be extended, put on hold and is personal.

The weekly pass is activated from the day, you make your first booking.

If you dont show up for a class, the expire date of your week pass will be one day sooner. the deadline for signing off, is 12 hours prior to class start. You do this yourself via your profile.

Conditions for events

Event sign-up is personal, binding and will not be refunded.

It is not possible to give your space to a friend.

Should you be unable to participate, you have signed up for, send an email at least 48 hours before the workshop to get your money back minus 10% (min. 100 dkk) in administration fee.

We reserve the right to take photos and film during all events.

Conditions for gift cetificates

The GIft Certificate can be used to buy all products in our webshop, exept to sign up for the monthly membership, our Kula pass, as this requires a credit card for future payments.

The certificate expires 1 year from day of purchase.

Terms for payments

All prices are in danish kroner (dkk).

Payment will be charged the next bankday and is possible with the flowing cards: dankort; visa and mastercard.

If you use a foreign credit card a 3.75% surcharge will apply (the amount that the credit card will charge us).

we use a secure system for payment and all information including bank information will be encrypted.

If you book a class but dont show up, you will be charged with 25 dkk if you have a kulapass, or lose a class if you have a clipcard.

The cancellation deadline is 12 hours before class starts!

If you have booked online, you need to be at the studio and check-in at least 10 minutes before the class starts. If you come as a drop-in yogi, you need to be here at least 10 min before to ensure your space and have time to check-in.