Terms & conditions
Classes
You can sign up for 5 classes at a time - three weeks ahead. All classes will be shown online and any changes will appear on the weekly schedule.
If you book a class but dont show up, you will be charged with 25 DKK if you have a Kula pass, or lose a class if you have a Class pass.
The cancellation deadline is 4 hours before class starts!
If you have booked online, you need to be at the studio and check-in at least 10 minutes before the class starts. If you come as a drop-in yogi, you need to be here at least 10 min before to ensure your space and have time to check-in.
We reserve the right to take photos in Hamsa Yoga Studio and to share these photos on social media.
Conditions for Class Pass
Class Passes with 5 and 10 classes expire after 6 months.
Intro Pass with 3 classes expire after 3 months!
The Intro Pass is a one-time offer to new yogis and can only be bought one time. Purchases are binding, can not be put on a friends profile and will not be refunded.
If you get sick, and have documentation, we can put your Class Pass on hold. Please send an email with the documentation attatched.
Signing up for a class is binding, and you will loose a clip if you dont show up. Cancellation deadline is 12 hours before class starts. You do it via your profile.
All cards are personal, and will not be refunded. The Class Pass is active from your first booking, not the day of purchase.
Conditions for Kula Pass
Kula, a sanskrit word, often translates into "family", "community" or "unite" join the Hamsa-family and practice as much yoga as you like day in and day out.
The Kula Pass gives you unlimited access to yoga practice on a monthly basis. The membership can start on any day of the month and do not have a minimum duration (except for one months prepayment). This means that you could in theory cancel the membership the same day you purchase it. In that case the membership will last 2 months, both of which you pay for when you start the membership.
The Kula Pass is active from the day you buy it, not from the day you have your first booking!
On the day of signing up you pay for: 1 month of practice and 1 months prepayment. From then on you pay each month the price of 1 months practice on the day of the month that matches the day you signed up. The money is automatically collected using your credit card. The automatic payments will continue until you cancel your membership.
For instance, if you sign up on January 15th, you will pay for 1 month of practice and 1 months pre payment right away. On February 15th we will collect an automatic payment using you credit card. On March 15th we will collect another payment and so on.
The prepayment covers the event where we can not complete the automatic payment, if for instance your credit card has been closed. If that happens we will send you an email with instructions on how to go to our website and specify a new credit card. If you do not specify a new credit card your prepayment will cover the following month of practice after which your membership will expire.
OBS: If you book a class with your Kula Pass but do not show up for the class, or if you forget to check in, we will collect a fee of dkk 25,-. the fee will be collected with your next automatic monthly payment.
It is possible to put your Kula Pass on hold for a 1 month period, 2 times per calendar year. You do that via your profile and it is irreversible.
You can cancel the Kula Pass from your profile page at any time. The cancellation of the Kula Pass must be made at least 48 hours before the next scheduled payment. You can then continue your practice for the remainder of the month and 1 month more, covered by your prepayment.
For instance, if your last automatic payment happened on June 15th and you cancel the membership on June 20th, your automatic payments will stop right away but you’ll still have access to unlimited practice until August 14th.
Anyone can sign up for a Hamsa Kula Pass using one of the credit cards that our payment provider accepts (most major credit cards). If you switch to a new bank or if your credit card should get closed or stolen, please remember to update your credit card using your profile page. In that case you will have to make one manual payment with the new credit card. After that the automatic payments will continue with the new credit card.
Please note: we do not keep your credit card info in our own database. our payment provider ePay keeps the info in their highly secure and certified systems.
Rules for 1 Week Pass
The 1 Week Pass gives you unlimited acces to yoga classes in 1 week (7 days). The 1 Week Pass can not be extended, put on hold and is personal.
The weekly pass is activated from the day, you make your first booking.
If you dont show up for a class, or you forget to check in, then the expiration date of your Week Pass will be one day sooner. Deadline for signing off, is 12 hours prior to class start. You do this yourself via your profile.
Conditions for Events
Event registration is personal and binding.
It is not possible to give your space to a friend.
Should you be unable to participate, you have signed up for, send an email at least 48 hours before the workshop to get your money back minus 10% (min. 100 DKK) in administration fee.
We reserve the right to take photos and film during all events.
Conditions for Gift Certificates
The Gift Certificate can be used to buy all products in our webshop. However, it is not possible to use a Gift Certificate to buy the monthly membership, the Kula Pass, as this requires a credit card for future payments.
The certificate expires 1 year from day of purchase.
Terms for payments
All prices are in Danish kroner (DKK).
Payment will be charged the following Business Day and is possible with the flowing cards: Dankort; Visa and Mastercard.
If you use a foreign credit card a 3.75% surcharge will apply (the amount that the credit card will charge us).
We use a secure system for payment and all information including bank information will be encrypted.
